Preamble
The Pays de Saint Gilles Croix de Vie Tourist Office processes your personal data (hereinafter known as ‘Personal Data’) when you use this website (hereinafter known as the ‘Website’).
As the entity responsible for processing, we strive to protect your private life and we protect the personal data provided by the users of our Website.
The purpose of the present privacy policy is to inform you of how your Personal Data is collected, processed and used, and of your rights in terms of the protection of personal data, in particular those pursuant to the latest version of the Data Protection Act 78-17 of 6 January 1978 and the GDPR (General Data Protection Regulation) in force since the 25 May 2018.
Article 1 – Scope of application for the present privacy policy
The present Policy outlines the principles and guidelines for the protection of your Personal Data, including the Personal Data collected on – or via – the Website.
The Pays de Saint Gilles Croix de Vie Tourist Office collects Personal Data (online, including via email and offline); and the present policy applies, whatever the means of collection or processing.
The notion of Personal Data refers to information about an identified or identifiable physical person. A person is deemed ‘identifiable’ when they can be identified, directly or indirectly, particularly with reference to an identification number or one or more elements that are used only for that one person.
‘Non-Personal Data’ refers to information that does not allow a person to be identified.
Article 2 – Personal Data storage locations
All Personal Data is stored only in France, by our website hosting service provider:
IRIS Interactive – Cité du Numérique – 4 r. du P.N.D.F – 43000 LE PUY-EN-VELAY
Article 3 – Data processing controller
The data processing controller for your Personal Data is: The Pays de Saint Gilles Croix de Vie Tourist Office; and some technical services such as the hosting of the website, are entrusted to our technical service provider, Iris Interactive. In accordance with Article 28 of the GDPR, this service provider has agreed to a strict confidentiality clause meaning they can only use the data they are provided for the purposes listed in their service contract, and they must use technical and organisational measures that are in line with the requirements in terms of security and the protection of personal data.
Article 4 – Data collected
PERSONAL DATA
Personal Data can include the following:
Surname, first name, email address, postal address.
Other Personal Data may be deemed necessary for the reasons described below.
Visitors and users of the Website, please note: some features and characteristics of the Website will only be available if you provide the Pays de Saint Gilles Croix de Vie Tourist Office with certain Personal Data when you visit or use the Website. You are free to provide or not, all or a part of your Personal Data.
However, if you choose not to provide this data, such a decision could prevent the objectives described below from being fulfilled, some services and features of the Website might not work correctly and/or you might be refused access to some pages of the Website.
COOKIES AND OTHER TRACKING MECHANISMS
The Website may use cookies or other technology that may collect or store your Personal Data. Cookies are small text files that are stored and used to save Personal and Non-Personal Data with regards your use of the Website.
Cookies can be permanent (and remain after you disconnect from the Website, to be used when you next visit the Website) or temporary (and disappear as soon as stop browsing the Website).
The Pays de Saint Gilles Croix de Vie Tourist Office uses cookies to improve your browsing experience, especially by:
- Recognising your equipment so you don’t have to provide the same information when carrying out the same task at a later date;
- Recognising the username and password that you have already provided so that you don’t have to provide them again every time a website requests them.
The Pays de Saint Gilles Croix de Vie Tourist Office uses cookies to measure the traffic and data on the Websites, in order to:
- Measure the number of users for various services, to make these services easier to use and to be able to respond quickly to your requests;
- Help the Pays de Saint Gilles Croix de Vie Tourist Office to understand how users interact with the services and therefore to improve them.
The Pays de Saint Gilles Croix de Vie Tourist Office may also require the services of third party service providers in order to carry out services on their behalf, namely to:
- Analyse your browsing habits and measure the traffic for Websites and Applications;
- Analyse your interests to be able to carry out more targeted marketing or advertising campaigns;
- Allow you to share the content of the Websites or Applications with other people on social networks, or to let these other people know what you are looking at or what you think of it (for example with the ‘Like’ button on Facebook)
In this case, invisible ‘pixels’ and cookies provided by these third party service providers could be used and stored. When the information generated by these cookies is transferred, the cookies settings will ensure that the IP address is rendered anonymous before any geo-tracking is carried out and before the data is stored. Our service providers will use this information for the purpose of assessing how you use the Website, to draw up reports on Website browsing activity for the Pays de Saint Gilles Croix de Vie Tourist Office, and to be able to provide you with the best services and advertising that is tailored to your needs. Your IP address will not be associated with any other data.
When you browse the Website, cookies are automatically activated, and the data can be read or stored locally on your device. You will be notified the first time a cookie is stored and at this moment, you can decide to either allow or block it. In continuing to browse the Websites, you are giving the Pays de Saint Gilles Croix de Vie Tourist Office your express authorisation for such cookies.
You can also choose to change your browser settings in order to systematically refuse cookies (including cookies that are used to measure traffic). However, if you choose to do this, certain features and characteristics of the Website will not function correctly, and you will not be able to access some parts of the Website or services offered.
If you would like to modify or remove your data, please refer to Article 8: your rights.
You can access your cookies settings to change your preferences with regards the storage and use of cookies.
DATA STORAGE
By type of data:
- Data related to identity (surname, first name, postal address, etc.): 3 years max.
- Connection data: 3 years max.
- Location data = 48 hours
We only store your Personal Data for the necessary duration with regards the purpose for which it was collected, namely for a maximum duration of 3 years from the last exchange you initiated with us.
Beyond the above-mentioned durations, your data will be either removed or rendered anonymous.
Article 5 – Purposes for collecting personal data
As specified above, you provide your Personal Data on a voluntary basis.
Personal Data is generally collected for the purpose of meeting the needs of the Pays de Saint Gilles Croix de Vie Tourist Office with a view to improving their marketing and advertising campaigns for example, to better tailor the products and services of Pays de Saint Gilles Croix de Vie Tourist Office to the needs of their clients, or to respect the reporting obligations as per law, and for other similar reasons.
The Pays de Saint Gilles Croix de Vie Tourist Office collects and uses your Personal Data to satisfy the needs of their own business, especially for the following purposes:
We process all or a part of your data to:
- Manage and monitor customer accounts,
- Manage customer relations in general;
- Manage and monitor orders, payments and customer relations,
- Manage our commercial and marketing strategy,
- Engage in commercial prospection and personalise our offers.
Subject to applicable local legislation, in providing your email address, you expressly authorise the Pays de Saint Gilles Croix de Vie Tourist Office to use it along with other Personal Data that could be useful in sending you messages for a commercial or marketing purpose.
The Pays de Saint Gilles Croix de Vie Tourist Office may also use your email address for administrative reasons or for other reasons that are not related to marketing (for example, to notify you of significant changes made to the Website).
Article 6 – Conditions for processing and storing personal data
‘Processing’ Personal Data includes the use, storage, saving, transfer, adaptation, analysis, modification, declaration, sharing and destruction of Personal Data, depending on the necessity with regards the circumstances or legal requirements.
All the Personal Data collected is stored for a limited period of time, depending on the purpose of processing the data, and only for the period defined by applicable legislation.
All Personal Data collected is stored in Metropolitan France.
Article 7 – Links to websites that are not managed by the Pays de Saint Gilles Croix de Vie Tourist Office
The Website may feature links to third party websites that are likely to interest you.
The Pays de Saint Gilles Croix de Vie Tourist Office has no control over the content of these third party websites or over the way in which these third parties deal with the Personal Data that they may collect. Consequently, the Pays de Saint Gilles Croix de Vie Tourist Office shall not be held liable for the way these third parties process your Personal Data. It is your responsibility to consult the privacy policy of these third parties.
Article 8 – Personal data transfer
In the event of browsing the Website from a country that is not a member of the European Union and where the legislation with regards collecting, using and transferring data is different to the European Union legislation, we would like to draw your attention to the fact that in continuing to browse the Website, which is governed by French law, the corresponding terms and conditions of use and the present Privacy Policy, you therefore give your consent for your Personal Data to be transferred to the European Union.
Your Personal Data may be disclosed within the Pays de Saint Gilles Croix de Vie Tourist Office for the purposes laid out in Article 3 of the present Policy.
The Pays de Saint Gilles Croix de Vie Tourist Office can transfer your Personal Data outside the European Union, as long as they verify, before transferring any data, that the entities outside the European Union offer a satisfactory level of protection, in accordance with current European legislation.
If the Pays de Saint Gilles Croix de Vie Tourist Office learns that a third party to which the Pays de Saint Gilles Croix de Vie disclosed Personal Data for the reasons described in the above-mentioned Article 3, has used or disclosed Personal Data without respecting the present Policy or in breach of applicable legislation, the Pays de Saint Gilles Croix de Vie Tourist Office shall take all reasonable measures to prevent or put a stop to such uses or disclosure. You also have the right to decide whether to authorise the Pays de Saint Gilles Croix de Vie Tourist Office to use your Personal Data for a purpose other than those initially intended when your Personal Data was collected. You can oppose this use, please refer to Article 8 above.
The Pays de Saint Gilles Croix de Vie Tourist Office may also transfer your Personal Data to third parties if the Pays de Saint Gilles Croix de Vie Tourist Office deems such a transfer necessary for technical reasons (for hosting services offered by a third party for example) or to protect their own legal interests (for example, in the event of sale of assets to a third party company, change in management or complete or partial liquidation of the Pays de Saint Gilles Croix de Vie Tourist Office).
The Pays de Saint Gilles Croix de Vie Tourist Office can also share your Personal Data with a distributor in your local area, for the purpose of fulfilling the needs of the Pays de Saint Gilles Croix de Vie Tourist Office’s business. The Pays de Saint Gilles Croix de Vie Tourist Office can also share your Personal Data with commercial partners when the Pays de Saint Gilles Croix de Vie Tourist Office and the commercial partner in question are working together on a marketing promotional deal, that you are involved in.
The Pays de Saint Gilles Croix de Vie Tourist Office can disclose your Personal Data if required to do so by law, or if the Pays de Saint Gilles Croix de Vie Tourist Office honestly feels that such disclosure is reasonably necessary in order to respect a legal procedure (for example, a mandate, a subpoena or any other legal decision) or to protect the rights, assets or personal safety of the Pays de Saint Gilles Croix de Vie Tourist Office, of our clients or of the general public.
If applicable legislation allows for it, the Pays de Saint Gilles Croix de Vie Tourist Office can also share your Personal Data with third parties in order to send you more tailored marketing or advertising campaigns.
This data can also be transferred online by any other means that the Pays de Saint Gilles Croix de Vie Tourist Office deems appropriate, in accordance with applicable legislation and internal security policies.
Article 9 – Your rights
YOUR RIGHT TO ACCESS AND RECTIFY YOUR DATA
You have the right to access your personal data and request it be rectified.
Depending on the case, you can request that your Personal Data is rectified or supplemented if it is incorrect, incomplete, questionable or out of date.
YOUR RIGHT TO REMOVE YOUR DATA
You can request that your Personal Data be removed, for one of the following reasons:
- The personal data is no longer necessary for the initial purposes for which it was collected or it is processed in a different way;
- You would like to withdraw the consent previously given;
- You oppose the processing of your personal data, for a legitimate reason;
- The way your personal data is processed does not respect the applicable legislation and regulation.
Nevertheless, you cannot exercise this right when the storage of your Personal Data is necessary, in accordance with legislation or regulations, namely when it is necessary for the establishment, exercise or defence of legal claims.
YOUR RIGHT TO LIMIT DATA PROCESSING
You can request that the processing of your personal data be limited, in cases provided for in legislation and regulations.
YOUR RIGHT TO OPPOSE DATA PROCESSING
You have the right to oppose the processing of your own data, when the processing is based on the legitimate interests of the data controller.
YOUR RIGHT TO DATA PORTABILITY
Since the 25 May 2018, you have a portability right over your own personal data.
This right can be exercised for the following data:
- Only your own personal data, excluding data that has been rendered anonymous or data that is not about you;
- Personal declaration data and operational personal data that has already been mentioned;
- Personal data that does not adversely affect the rights and freedoms of third parties, such as data protected by trade secrets.
This right is limited to processing based on consent or a contract, as well as to personal data that you have generated yourself.
This right does not include derived data or inferred data, which is the personal data created by the Pays de Saint Gilles Croix de Vie Tourist Office.
YOUR RIGHT TO WITHDRAW YOUR CONSENT
For data processing we undertake that requires your consent, you can withdraw this consent at any time. We will then stop all processing of your personal data, without calling into question earlier operations for which you issued your consent.
YOUR RIGHT TO ISSUE AN APPEAL
You have the right to issue a complaint to the CNIL (French Data Protection Authority) on French territory, without prejudice to any other administrative or legal appeal.
YOUR RIGHT TO DEFINE GUIDELINES TO APPLY IN THE EVENT OF YOUR DEATH
If you so wish, you can define the guidelines to respect in terms of the storage, removal and communication of your personal data after your death, with a trustworthy third party who is certified and entrusted with ensuring your wishes are respected, in accordance with the requirements of the applicable legal framework.
HOW TO EXERCISE YOUR RIGHTS
All the above-mentioned rights can be exercised:
- By writing to the following postal address: ZAE du Soleil Levant CS 63669 Givrand – 85806 Saint Gilles Croix de Vie Cedex, along with a copy of your proof of identity and proof of residence;
- By sending us an email contact@velorail-vendee.fr. You will be sent a procedure to follow, to validate your identity.
Please note: the documents sent as part of this procedure will be destroyed, and any data collected during the procedure will be removed as soon as the procedure has been completed.
Also, please note that any request that does not respect these guidelines will be ignored.
We will reply to these requests within 1 month from receiving the request. This may be extended to 2 months depending on the complexity and the number of requests received, up to 3 months in total.
If you have created an account, you can exercise your rights to access and rectify your personal data in connecting to your account.
However, with regards exercising the right to information, we are not obliged to provide you with a response if:
- You have already been provided with this information;
- The storage or communication of your personal data is expressly provided for by law;
- It is not possible to communicate the information;
- The provision of this information would involve a disproportionate effort.
Article 10 – Security and recipients of the data
The Pays de Saint Gilles Croix de Vie Tourist Office strives to protect and secure the Personal Data you choose to provide, to ensure the confidentiality of this data and to prevent it from being distorted, damaged, destroyed or disclosed to an unauthorised third party.
The Pays de Saint Gilles Croix de Vie Tourist Office has taken physical, electronic and organisational measures to prevent any loss, incorrect use, unauthorised use or access, alteration or destruction of this Personal Data. Included in these protective measures, the Pays de Saint Gilles Croix de Vie Tourist Office considers technology that has been especially designed to protect Personal Data during transfer. However, despite the efforts undertaken by the Pays de Saint Gilles Croix de Vie Tourist Office to protect your Personal Data, the Pays de Saint Gilles Croix de Vie Tourist Office cannot guarantee the certainty of this protection due to unavoidable risks that could arise when the Personal Data is being transferred.
Due to the confidential nature of the Personal Data, access to this data is limited to the Pays de Saint Gilles Croix de Vie Tourist Office employees and service providers who require this data in order to do their job correctly. Anyone who has access to your Personal Data is bound by confidentiality obligations and shall be subject to disciplinary measures and/or other sanctions if these obligations are not respected.
However, you should always be careful and try to prevent any unauthorised access to your Personal Data. You are responsible for the confidentiality of your password and any information provided in your customer account. Consequently, you should ensure that you log out after use, in the event that you are using a shared computer or a shared device.
Article 11 – Conflict resolution
Although the Pays de Saint Gilles Croix de Vie Tourist Office has taken all reasonable measures to protect Personal Data, no technology used for transferring or storing data is completely infallible.
However, the Pays de Saint Gilles Croix de Vie Tourist Office strives to guarantee the protection of Personal Data. If you have any reason to believe that the security of your Personal Data has been compromised or that it has been used in an inappropriate way, we invite you to contact the Pays de Saint Gilles Croix de Vie Tourist Office at the following address: contact@velorail-vendee.fr
The Pays de Saint Gilles Croix de Vie Tourist Office shall take into account all complaints regarding the use or disclosure of Personal Data and will attempt to resolve these issues in accordance with the provisions detailed in the present Policy.
Any unauthorised access or misuse of Personal Data can be considered an offence under the terms of local legislation.
Article 12 – Contact
If you have any questions regarding the present Policy, if you no longer wish to receive information from the Pays de Saint Gilles Croix de Vie Tourist Office or if you have a request to rectify, supplement, update or remove your Personal Data, you can send an email to the following address: contact@velorail-vendee.fr.
Article 13 – Effective date and revisions of the privacy policy
The present Privacy Policy may be updated in accordance with the needs of the Pays de Saint Gilles Croix de Vie Tourist Office, a change in circumstances or if required by law. We therefore invite you to check the updates on a regular basis.
Last update : 14/03/2022